Waukesha County Technical College

    Program Selection > Customer Service Specialist

    Select Your Starting Term

    Fall Start

    Course NumberTitleCreditsPre-requisitesTerm
    Year 1
    106-162Introduction to Microsoft Word1
    Fall Term 1
    196-125Management of Customer Service3
    Fall Term 1
    102-101Business Professionalism1
    Fall Term 2
    102-126Client Relation Skills Tech3
    (196-125 [Minimum Grade: C, Concurrent: Yes] Or 104-191 [Minimum Grade: C, Concurrent: No])
    Fall Term 2
    106-163Intro to Microsoft Excel1
    Winter Interim
    106-166Business Presentation Software1
    Winter Interim
    104-102Marketing Principles3
    Spring Term 1
    801-136English Composition I3
    838-101 [Minimum Grade: C, Level: CR, Concurrent: Yes] Or HGPA [Minimum Grade: 0] Or GERL [Minimum Grade: 165] Or (ACTE [Minimum Grade: 17] And ACTR [Minimum Grade: 17]) Or (NGWR [Minimum Grade: 250] And NGRD [Minimum Grade: 248]) Or (CPWR [Minimum Grade: 0] And CPRE [Minimum Grade: 0])
    Spring Term 1

    Spring Start

    Course NumberTitleCreditsPre-requisitesTerm
    Year 1
    104-102Marketing Principles3
    Fall Term 1
    801-136English Composition I3
    838-101 [Minimum Grade: C, Level: CR, Concurrent: Yes] Or HGPA [Minimum Grade: 0] Or GERL [Minimum Grade: 165] Or (ACTE [Minimum Grade: 17] And ACTR [Minimum Grade: 17]) Or (NGWR [Minimum Grade: 250] And NGRD [Minimum Grade: 248]) Or (CPWR [Minimum Grade: 0] And CPRE [Minimum Grade: 0])
    Fall Term 1
    106-162Introduction to Microsoft Word1
    Spring Term 1
    196-125Management of Customer Service3
    Spring Term 1
    102-101Business Professionalism1
    Spring Term 2
    102-126Client Relation Skills Tech3
    (196-125 [Minimum Grade: C, Concurrent: Yes] Or 104-191 [Minimum Grade: C, Concurrent: No])
    Spring Term 2
    106-163Intro to Microsoft Excel1
    Summer
    106-166Business Presentation Software1
    Summer